Who Reviews Your Case

A specialist who leads the department

The person who reads your file is not a general physician and not a junior doctor. When we arrange your review, we ask the relevant department at one of our partner Grade-A tertiary hospitals to assign a senior specialist matched to your exact condition — in most cases the department lead or the lead surgeon who performs the procedure you are asking about.

This matters because the answer you receive is the same judgement that team would apply to a patient in front of them: is this the right operation, is this the right timing, and is this hospital the right place for it. We do not edit the opinion, and we do not soften it.

Senior specialist reviewing medical records and imaging at a partner hospital

Records review at a partner hospital — organized and translated before the specialist sees it.

Is China the right place for my treatment at all?

The specialist assesses whether travelling to China for your condition is medically justified — or whether excellent care where you live makes more sense. If China is not the right answer, the opinion will say so plainly.

Is the treatment I have been offered the standard approach?

The specialist compares the plan you have been given against how the same condition is treated at their own department: whether it is standard, what alternatives exist, and in what order they would consider them.

What results do hospitals in China actually achieve for this?

Where published data exists for your condition and treatment type, the opinion references the outcomes Chinese centers report — alongside the honest limitations of that data. We ask the specialist to be direct about this, including when the honest answer is uncomfortable.

What would treatment here actually look like for me?

The recommended approach, the typical length of stay, and what a realistic treatment plan and cost picture would be if you did come — so you can weigh the decision with real numbers, not brochures.

Scope

What this is — and what it is not

This is a professional clinical opinion on your records. It is not a full diagnosis, and we never present it as one: there is no physical examination and no hospital file is opened. It does not replace care from your own doctor, it is not a promise of any treatment outcome, and it does not commit you to travelling. We do not interfere with clinical decisions and we do not guarantee medical outcomes. The final decision on your treatment always rests with the treating hospital and its physicians.

How It Works

Four steps, from records to written opinion

ONE · Records checked

You send what you have. We review it free of charge, confirm the file is complete enough for a specialist to review, and tell you what is missing.

TWO · Records prepared

We organize your reports and imaging and translate them into the form specialists read quickly.

THREE · Specialist review

A senior specialist — typically the department's own lead specialist for your condition — at one of our partner hospitals studies the complete file and writes their opinion.

FOUR · Opinion delivered

Your opinion is delivered as a written summary in English, within 3–5 working days of payment. The consultation that produces it is recorded in full: the audio is always recorded continuously and in its entirety, and video is recorded where the treating physician consents to being filmed. Where a physician does not consent to filming, that portion has no video — so the video record may have a gap — but the audio stays continuous and complete throughout. We then compile the consultation into the written summary you receive.

Once your records are complete and payment is confirmed, the written opinion is delivered within 3–5 working days. We confirm this before you pay, and we do not ask you to commit to anything after it.

Records

What to send

Biopsy or pathology reports, if a diagnosis has been confirmed.
Imaging — CT, MRI or PET-CT, as DICOM files plus the written radiology reports.
Your current treatment plan, or the options you have been offered and by whom.
Recent blood tests and other results relevant to your condition.
Your questions — anything you specifically want the specialist to address.

If you are not sure what to send, send what you have. We will tell you what is missing. Records are shared over a secure channel and used only to arrange your review.

Fee & Payment

One flat fee — and free before it

Do not pay anything yet. Talk to us first. We will review your case free of charge and tell you honestly whether the $500 specialist review is worth it for you. If it is, you pay the $500 online on our checkout page — quick card payment, no wire needed. If it is not, we say so — and you have spent nothing. Start with the Free Initial Review →

$500one flat fee — the same for every case

Everything above: records organization, translation, the specialist review and the written opinion.
Credited in full toward Case Processing if you decide to travel to China.
Refunded in full if we cannot arrange a review for your case.
Not refundable once the written opinion has been delivered.

Ready when you are? Once we have talked and confirmed the review makes sense for your case, the checkout button takes you to our checkout page — payment is made online by card. Go to Checkout — $500 →

Full fee schedule and refund terms are on the Pricing page.

Questions

Common Questions

Is a second opinion the same as seeing a doctor?

No. It is a professional clinical opinion on your records, given in writing. There is no physical examination and no hospital file is opened, and it is not a full diagnosis — we never present it as one. It is the same kind of expert assessment you would receive in a face-to-face consultation, minus the examination.

Which specialist reviews my case?

A senior specialist at one of the Grade-A tertiary public hospitals we work with, matched to your condition — in most cases the department lead or lead surgeon for the relevant treatment. The opinion is theirs. We do not edit it, and we do not soften it — if China is not the right answer for your case, the review will say so.

Why should I pay before I know it is worth it?

You should not. That is why the initial review is free: we first check your records and confirm a specialist review makes sense for your case. Only when we have confirmed that do you pay the $500 — securely on this website. If your case is not suitable, we tell you so and you have spent nothing.

Will the opinion tell me whether China is right for me at all?

Yes — that is a core part of the review, not an afterthought. The specialist assesses whether travelling to China is medically justified for your condition, and where published data exists, what outcomes Chinese centers report for it. If the honest answer is that you are better served where you are, the opinion will say exactly that.

Do I have to travel if I ask for a second opinion?

No. Many patients ask for a second opinion and go no further. If you do decide to travel, the $500 is credited in full toward Case Processing.

How long does the review take?

Once your records are complete and payment is confirmed, the written opinion is delivered within 3–5 working days. We confirm the timeline for your case before you pay.

How do I pay?

Once we have confirmed the review is right for your case, you pay on this website through our checkout page — online card payment — and the specialist starts.

Who sees my medical information?

Only the people involved in arranging and delivering your review. We do not sell or share your records with third parties. See our Privacy Policy.

Is the consultation recorded?

Yes. Every consultation is recorded in full. The audio is always recorded continuously and in its entirety, and video is recorded where the treating physician consents to being filmed. Where a physician does not consent to filming, that part has no video — so the video record may have an interruption — but the audio remains continuous and complete throughout. You are informed of this before the consultation. The written opinion you receive is an English-language summary we compile from that recording.

Medical Second Opinion